WWW.CUTEWORLD-CA.MYSHOPIFY.COM
SHIPPING AND DELIVERY POLICIES

Please read this document carefully. It contains your rights, obligations and important information relating to the return of products you have purchased via this web site.

The shipment fee that you organized is added to your total order fee. Your total order cost contains total order fee + shipment cost. (This section validated, if the shipment firm which we have agreed to service to honourable customer, choose.)

In addition to this situation, CUTE FASHION WORLD Inc. can ship three or four item or large orders to *WORLDWIDE*.

Please note, it is your own responsibility to find out about the import tax situation in your own country.

When you want to know the shipping rate, you will get the rate by controlling your chart after giving the order. İn that time, our customer relation team will try the best price for your benefits. When they get the price or prices, they will inform you by filling up the rates to your cart.

CUTE FASHION WORLD currently ships orders via carriers who offer international shipping services at a competitive price, such as DHL, UPS FEDEX and CANADA POST. You are able to choose the shipping carrier when you check out your order. You can also check the detailed shipping information after clicking the “Add to Cart” button on each item page.

After you gave your submitting address, which is written in our website, CUTE FASHION WORLD cannot be charge in happening a problematic submitting. But CUTE FASHION WORLD does the best to help our honourable customers as possible.

In addition to this, please contact the courier in the event of customer who intends to change shipping address when package is in international shipment. Customer shall cover the fee for package reroute when proceeding domestic shipment in the receiver’s country.

You determine your shipment place when you said 'check out my order' thus, we advise you not to pay additional fee to the courier firm in your country. That is vital to get profit in your business.

An explanation about delivery time & process;

As a summary, you must first know that Delivery time is changeable to the place that is approved. Please kindly note that shipping time is determined by the specified items/categories that you have purchased as well as the shipping method for your package.

In addition to this, When you want to know the shipping rate, you will get the rate by controlling your chart after giving the order. İn that time, our customer relation team will try the best price for your benefits. When we get the price or prices, we will inform you by filling up the rates into your chart. You will be informed via mail to approve it. After approving the mail, delivery process has been started.

the entire time frame for order delivery is divided into two aspects:

Processing time for each category is listed in the corresponding item page where you can easily located for.

Please note that CUTE FASHION WORLD processing time may vary by the occurrence of summer season sale, holidays and force majeure. The related information will be noticed site’s illumination manner. 

Your order will be dispatched from our shop after the finishing of packing, the shipping courier will be applied based on which you have selected while you were proceeding to order placement.

Email for package shipment with the detailed tracking information will be sent to your mailbox for account registration. You may also login your CUTE FASHION WORLD account and find the related information by checking your order archive.

For following your shipment, we give you any other option thus you do not hesitate to contact our customer service center for the latest update on your order status. We are more than happy to further assist you

Please understand that CUTE FASHION WORLD is unable to control the international shipment but to contact the courier for checking shipping status in different period.

For customer hasn’t received the package after 10 days of dispatching from CUTE FASHION WORLD sorting center. It is acceptable for customer offer shipping claim via here for further checking on the shipment with the following criteria:

1. Order #
2. Item #
3. Tacking #
4. Request: refund or return
5. The answers to the following questions are required:

• If you have checked the package all around the house?
• If you inquired your relatives or neighbor for package receiving?
• If you ever contacted the shipping carrier?
• If the package been detained by the customs?

CUTE FASHION WORLD will offer reshipping service in the event of miss and wrongly shipping of accessories, a full refund on the item fare is offered in the event of stock of accessories are unavailable for reshipping.

PAYMENT METHODS

Please read this document carefully. It contains your rights, obligations and important information relating to the return of products you have purchased via this web site.

You can pay for the services provided via this website by different payment methods, including Cash, Western Union Money Transfer System and Credit Cards such as; American Express, Discovery, Visa, Mastercard, PayPal etc. We assume that, while using the payment methods, you have certified and guaranteed that you are at least 18 years of age and that all information you have provided (including but not limited to the credit card number, expiry date and security number) is true and valid.

Payment confirmations and non-confidential notices will be directed to the e-mail you have provided during your subscription registration process.

Your credit card information is never recorded on the CUTE FASHION WORLD Website. The payment is made through the screens which the Bank have sent to you and which are only visible by you, using high security SSL technology and the necessary certificate. During this process, CUTEWORLD is only notified of whether the payment has been received by the bank.

PAYMENT SYSTEMS
a. PAYMENT BY CREDIT CARD:
Your credit card payments are processed through SSL protected security software. Only you and the bank will be in contact during the payment process. Your credit card information will never be recorded by the SELLER.

While the SELLER endeavors to take all measures and exercises due diligence under technical developments to ensure the security of your credit card and personal information, you, in turn, should take due care in matters such as protecting password information, using anti-virus programs, not using shared computers and secure logging out from the website for the sake of the security of your credit card and personal information. The SELLER may not be held liable for any direct or indirect loss caused by your own fault or neglect.

b. PAYMENT BY BANK TRANSFER:
Bank to Bank Wire transfer is sent directly from your bank to one of our accounts. We will inform you about our Bank Accounts via an e-mail from cuteworld.ca@gmail.com

it is strongly recommended that you, after performing the transfer operation in the bank or through web banking, send us the swift copy of your payment by e-mail in order for us to easily check whether or not your funds have cleared in our account. This is our preferential system. However, it will also be sufficient for us if our customers who are unable to use this system write, “CUTE FASHION WORLD Inc./ the name of our customer or of the store registered in the system” in the “comments” section and send it back to us.

Extra fees to be collected by the bank such as transfer and/or EFT fees, etc. are not included in the total sales price of the product and will be borne by the BUYER. 

1. PAYMENT BY WESTERN UNION:

You can pay for your order very quickly by filling in the information on the “Money Transfer” form provided by the official at one of your nearest Western Union agents, showing your valid ID card and, after you are done with the money transfer, entering the 10-digit Money Transfer Control Number (MTCN) to be furnished to you by the official in the relevant field of the “Payment” screen at the https://cuteworld.ca website. (Commission fees will be borne by the BUYER.)  

1. PAYMENT by PAYPAL:

You can make secure online payments with a PAYPAL account to be created with your credit card. 

If you want to send money directly on www.paypal.com you should use cuteworld.ca@gmail.com for seller's e-mail, then enter the email address associated with your PayPal account. If you do not have a PayPal account, please contact PayPal directly for assistance.
OR
When you click to the "PAY NOW" button under My Account Pages, My Orders Link on https://cuteworld.ca/, you can easily redirect to the CUTEWORLD’s PayPal Account, and then enter the email address associated with your PayPal account.

(Commission fees will be by the BUYER.)

https://cuteworld.ca/

CONDITIONS FOR RETURN AND REFUND

Please read this document carefully. It contains your rights, obligations and important information relating to the return of products you have purchased via this web site.

Parties
Seller: CUTE FASHION WORLD INC.
50 Kennedy Road South(Kennedy Mall) unit 39 Brampton, ON L6W 3E7 Canada
Buyer: CUTEWORLD customers who have an active membership on and purchased via the website www.cuteworld-ca.myshopify.com

Conditions of Product Exchange
Exchange of products purchased from CUTE FASHION WORLD only applies to defective products and is limited to stocks.

The request for exchange will apply within 2 (two) business days of your receipt of your order and under the conditions entitled “Conditions to be Required for Products to Be Returned”, which is attached hereto. As it will not be possible to exchange out-of-stock products, the product cost will be debited to your account.

Right of Withdrawal
The BUYER is entitled to exercise its right of withdrawal within 7 (seven) days of the delivery of the product or products hereunder to the person/company at the address designated by it during its website membership.

In order for the right of withdrawal to be exercised, a notice must be sent to the e-mail account Cuteworld-ca.myshopify.com within 7 (seven) days and the product must be unused and unpacked.

In case of the exercising of this right, the original invoice for the product delivered to the 3rd person or the BUYER must also be returned. The product will be returned to the SELLER within 7 (seven) days of receipt of the notice regarding the right of withdrawal. Within the same period, appropriate action will be taken in accordance with the “Return Process Stages” after checking the products for any defects.

Reasons for Return Other Than Right of Withdrawal
CUTE FASHION WORLD puts customer satisfaction first.

You can return defective, faulty and incomplete products within 2 (two) business days of your receipt of your order provided that they meet the following terms and conditions.

If you claim that there are defective products in your order delivered to you, it is important that you notify us within 2 (two) business days at the latest. Otherwise, CUTE FASHION WORLD will not be held liable for sending such defective product. This provision will apply under the rules entitled “Conditions to be Required for Products to Be Returned” and “Refund”, which are attached hereto.

Conditions to be Required for Products to Be Returned:
•The packaging of the product to be returned must be undamaged, the product itself must not be used and damaged due to user error.
•All accessories, carrying bags, special packaging materials, labels and CUTEWORLD Product Barcodes of the product that you wish to return must be delivered undamaged and complete along with the product.
•We do not accept returns of products that are subject to hygiene conditions such as cosmetics and personal care products, furs, evening gowns (formal dress), underwear products, swimsuits and bikinis.
•The cost of returned product/products will be refunded once the products enter the warehouse, after checking their compliance with the “conditions of return”. You can find detailed information on this issue under the “Refund” section, which is attached hereto.
•When your order is delivered by UPS, DHL, FEDEX or Canada Post, you must open your package before the delivery person and check the product. This is very important especially for crushed, torn, opened or wet packages. If you end up with a defective product in an unexpected case, you must not take delivery of the package and arrange for it to be returned to us by the courier company accompanied by an official report issued by the delivery person. This condition will also apply for customers using their own special courier companies.
•BUYERs using their own special courier companies will be solely liable for any and all damages caused by such courier companies as well as for all related expenses associated with the transport of and refund for the returned product.

Refund
•Depending on your bank, it may take a few days for your refund to be cleared on your credit card or account.
•CUTE FASHION WORLD may not be held liable for when the related payment system will issue a refund to the BUYER. The legal liability of CUTE FASHION WORLD is the date on which it orders the related payment system to issue the refund.
•In case of any delay in the clearing of the refund on your account or credit card, you can get detailed information from your bank with the Return Number contained in the information e-mail that we have sent to you.
•In case of failure to send the original invoice, the VAT and other legal obligations, if any, will not be returned to the BUYER. The export, delivery and transport costs of the returned product, as well as all related bank expenses and commission amounts associated with other payment systems, will be borne by the BUYER.
•As the vouchers and promotional coupons that you use in your order for your returned products are periodic and for one-time use only, they will become invalid and not be reusable. Points used for CUTEWORLD Points, on the other hand, will be credited to your account depending on the reason for return.

Stages for Return Process
1-Subject to the foregoing, the Customer may ask for a refund within 7 days.
2-Factors constituting the request for return, along with product photos, will be e-mailed in detail to Cuteworld-ca.myshopify.com
3-During the return process, the E-Commerce Customer Relations Department may feel the need to talk to the BUYER on the phone. Therefore, the Buyer must also provide a valid telephone number.
4-CUTE FASHION WORLD will consider the request for return upon preliminary examination, which is detailed under the section entitled ““Conditions to be Required for Products to Be Returned.”
5-The customer will be notified of the result of the evaluation in writing by e-mail.
6-Products to be returned will be sent by the Buyer at its own expense (cargo expenses, etc.) to the CUTEWORLD Store Return Address accompanied by a return invoice or delivered by hand. (Provisions of the section herein entitled “Refund” will apply.)
7-For refunds, provisions of the section herein entitled “Refund” will apply.

Return Address (must be written in full and complete)
CUTE FASHION WORLD
50 Kennedy Road South (Kennedy Mall) unit 39 Brampton, ON L6W 3E7 Canada
Email: Cuteworld-ca.myshopify.com
Tel: +1 416-953-4880